Can You Call a Private Ambulance Instead of 999?
When most people think of ambulances, they immediately associate them with the NHS and the 999 emergency service. However, private ambulance services play a significant role in healthcare across the UK, providing everything from urgent medical transfers to repatriation and event medical cover. But can you call a private ambulance instead of 999? The answer depends on the situation.
Types of Private Ambulance Services in the UK
There are different types of private ambulance services operating in the UK, each serving distinct purposes:
Emergency and 999 Services – Some private ambulance companies work in partnership with the NHS to provide emergency cover. These private providers are contracted to support NHS ambulance trusts, particularly during peak demand.
Non-Emergency Patient Transport Services (NEPTS) – Many private companies provide transport for patients who need to get to and from hospital appointments but do not require emergency care. This is often arranged by hospitals, care homes, or individuals who need assistance getting to their appointments safely.
Private Medical Transfers – Some private ambulances offer medical transport for individuals needing transfers between hospitals, whether NHS or private. This includes specialist transfers, such as neonatal and bariatric transport.
Event Medical Cover – Private ambulance companies are frequently seen at festivals, sporting events, and other large gatherings, ensuring medical assistance is available on-site.
Repatriation Services – These services help bring patients back to the UK from abroad or transfer them to their home country if they fall ill while visiting the UK.
Funeral Transport – Black vans, often mistaken for standard ambulances, are used by undertakers to transport deceased individuals. These vehicles are specially adapted and serve a completely different purpose from medical ambulances.
When Can You Call a Private Ambulance?
Unlike NHS 999 ambulances, private ambulances do not respond to life-threatening emergencies unless they are contracted to do so by the NHS. However, private services can be a viable alternative in certain situations, such as:
Urgent but Non-Life-Threatening Situations – If you need urgent medical attention but do not require an emergency 999 response, private ambulance services like Met Medical can provide rapid assistance.
Hospital Transfers – If a patient needs to be moved between hospitals or discharged home with medical support, a private ambulance can offer a comfortable and professional service.
Private Hospital Admissions – Patients seeking treatment at private hospitals may require medical transport, which a private ambulance service can provide.
Care Home and Home-to-Hospital Transport – For individuals needing regular hospital visits or specialist care, private ambulances ensure safe, assisted transport.
Why Choose Met Medical?
At MET Medical, we offer high-quality, professional private ambulance services tailored to individual needs. Whether you need an urgent medical transfer, repatriation, or assistance getting to a private hospital, we provide a safe and reliable alternative to waiting for an NHS ambulance. Our trained medical teams ensure patients receive expert care throughout their journey.
However, if you are experiencing a life-threatening emergency, always call 999 for immediate assistance.
For more information about our services or to book a private ambulance, contact MET Medical today.