Ambulance Transfers to and from Care Homes

Private Ambulance Care Home Transfers: Your Questions Answered

Moving a loved one between care homes or to a medical appointment can be a stressful experience. At MET Medical, we provide professional private ambulance services for care home transfers, ensuring a safe, comfortable, and well-managed journey. Below, we answer some of the most frequently asked questions about our care home patient transport services.

Can the patient bring luggage?

Yes, we allow luggage, but space in the ambulance for care home transfers is limited. We recommend bringing only essential items. If additional luggage needs to be transported, let us know in advance, and we’ll do our best to accommodate.

Will my loved one be safe in your care?

Our team are highly experienced; we follow safer recruiting regulations, including carrying out enhanced DBS checks. All of our staff have the correct qualifications for their role. When we receive a transfer, it is thoroughly risk-assessed and then staff are allocated according to patient needs. Our team includes Ambulance staff, EMTs, Registered Paramedics, Nurses, Advanced Clinical Practitioners and Doctors.

Are you qualified to administer medication during the journey?

Yes. Our experienced private ambulance crews are trained to administer prescribed medication as needed. Please provide us with details ahead of time, so we can ensure the correct level of care during the transfer.

Do you have experience with patients who have complex needs or dementia?

Yes, we specialise in patient transport for individuals with dementia and complex medical conditions. Our team is trained to provide reassurance and support throughout the journey, ensuring patient comfort and safety.

Do you have toilet facilities?

We’ll support any nursing needs. Our ambulances are equipped with personal hygiene equipment, including wipes, bedpans and urine bottles. We can make toilet stops if needed and will provide assistance.

Can a family member or carer travel with the patient?

Yes, in most cases, a companion can travel with the patient. However, as space in the private ambulance is limited, please check with us in advance to confirm availability.

Do you provide long-distance transfers?

Yes, we offer long-distance patient transport across the UK and internationally. Our fully equipped ambulances ensure patient comfort and medical care on extended journeys, making private ambulance long-distance transfers stress-free and safe.

What happens if the patient needs the toilet during the journey?

We can schedule comfort breaks as required. Additionally, we carry onboard equipment such as portable urinals and bedpans for patients who may require assistance.

Will food and drinks be provided for long journeys?

Yes, we can provide meals and refreshments for long-distance ambulance transfers. Please inform us in advance of any dietary needs so we can accommodate them.

Can you transfer patients with catheters or other medical equipment?

Yes. Our private ambulance service is equipped to handle patients with catheters, stomas, and other medical devices, ensuring a safe and seamless transfer.

Is it necessary for a carer to accompany the patient?

No, our trained team can fully support the patient during the journey. However, if a carer or family member wishes to join, they are welcome, subject to space availability.

How do I book a care home transfer?

To arrange a private ambulance transfer, contact MET Medical with details about the patient’s condition, travel requirements, and any special medical needs. Our team will take care of everything, ensuring a smooth and stress-free journey.

If you have any additional questions or wish to schedule a private ambulance for care home transfers, don’t hesitate to get in touch. We’re here to help every step of the way.