MET Medical's urgent care ambulance service is a vital component of our healthcare offerings, providing prompt and efficient medical responses to individuals in need at home. MET Medical is renowned for its commitment to delivering high-quality medical care, and its urgent care ambulance service exemplifies this dedication. The urgent care ambulance effectively brings the urgent treatment centre to your own home in record time and means you can get treated without waiting six weeks for a doctor’s appointment or spending hours in A&E.

When a call is received, highly trained paramedics with specialist skills are dispatched promptly to the scene. The service responds to all but life-threatening emergencies. You might wonder why we do not attend cardiac arrests, strokes and heart attacks when they are more serious. The NHS provides a reasonably good service to the most life-threatening emergencies; its urgent care where wait times easily be a day and in that time, patients with urgent problems can become more unwell, leading to poorer outcomes.

MET Medical's urgent care ambulance service is not just a vehicle, but a mobile medical unit. It is equipped with state-of-the-art medical equipment and supplies, mirroring the level of equipment we provide to the NHS for thousands of 999 accept. We even have additional equipment for Urine testing and state-of-the-art Point of Care blood testing, which give laboratory results in a matter of minutes. This advanced equipment enables our medical team to treat more patients at home, reducing the need for hospital transportation by 50%.

If further treatment or care is required, we refer to all the pathways available in the NHS, which often means alternatives to A&E for those with private medical insurance or wishing to self-pay, we offer almost instant appointments at a number of partner facilities offering diagnostic imaging such as X-ray or even admission into a private hospital for inpatient care. This is truly revolutionary to the sector as most patients with private health insurance would have previously needed to go to an NHS hospital, be assessed, and then have a referral made to transfer to the private sector.

To give an example of this maybe you fall and hurt your leg, the pain is very bad and you do not feel you can comfortably get to A&E or do not want to be stuck in the waiting room for hours on end. You can call an ambulance, but as the injury is not immediately life-threatening, a Category 3 response would be applied. Under reforms in 2017, the Ambulance response programme set the target for a category 3 call is 120 minutes in 9 out of 10 cases. The reality is most patients are waiting a lot longer. It is not unusual for category calls from an evening to be attended the next day, and patients have experienced delays of up to 65 hours.

That’s a long time to wait in severe pain especially if you cannot get up or are elderly. With our service, you call us, we accept the job, we attend in under 30 minutes, assess, provide pain relief and can then even arrange for an urgent x-ray appointment at a local private clinic or hospital and take you there. You get the results within a few hours and can be referred directly to orthopaedic specialists if there is a fracture or return to the NHS.

Urgent Care at Your Door works best for those with Private Medical Insurance. Some elements of your treatment by MET Medical will be recoverable from your insurer, but by having insurance, you can cut out the queues and the stress and get seen, treated, referred, and the issue resolved more quickly and comfortably. The service can still be used for those without insurance and offers an affordable way to resolve many health issues. In some cases, urgent care conditions left untreated can become life-threatening medical emergencies, and early intervention prevents deterioration.

Overall, MET Medical's new urgent care ambulance service plays a crucial role in the ecosystem by providing rapid, expert medical response to emergencies. Through its commitment to excellence, advanced medical capabilities, and patient-centred approach, MET Medical sets the standard for urgent care ambulance services, ensuring that individuals in need receive the highest-quality medical care when it matters most.

MET Medical’s call-out fee is currently just £99, or you can sign up for a membership from £15.99 per month. Our membership model helps build community care and guarantees a response for members. We have a road map for developing the service to provide even better care. Becoming a member is more than just about protecting yourself. It’s about joining us as a partner on our journey to deliver the best level of local healthcare in your own home.