Feedback

We are committed to providing our clients and patients with the best possible care and service.

“Outstanding service – we will definitely be using MET Medical again and will be recommending to others. Thank you so much for providing such knowledgeable and friendly staff.”

 

“I can only say that we were faced with an emergency and had to repatriate a family member immediately back to the UK. The initial response and subsequent service we got from MetMedical outshone everyone else and if you need help you genuinely don’t need to look any further than these guys. Our family member got fantastic care and they took care of everything so we didn’t need to worry.”

 

“Exceptional service – very professional and would have no hesitation recommending.”

 

We would love to here from you when we get things right you can do this online or by asking a crew for a feedback form.




If you aren’t happy…

Occasionally something might not go quite to plan and we like to hear about this so we can put things right and learn from our mistakes. We follow the NHS code of conduct for dealing with complaints and a copy of our complaints procedure is available on request.

If you would prefer to write to us…

 

MET Medical Ltd
Unit 4
222 London Road
St Albans
Hertfordshire
AL1 1PN

MET Medical Ltd is registered in England and Wales Company No: 08902126
Regulated by the Care Quality Commission