Patient Transport Service Drivers (Full Time)

Job Title:                   
Patient Transport Service Driver
Hertfordshire. (Ambulance Service located in St. Albans, Hertfordshire)
£16,000 – £17,500
Flexible working pattern dependent on rota requirements, Monday to Sunday inclusive. Working days will include bank holidays. *Opportunity for overtime on request.


Job Purpose

The transportation of ambulant, non-ambulant and stretcher patients, who require a responsive level of care and assistance, providing emergency aid, where appropriate and within the scope of practice, in order to preserve life, prevent further injury or deterioration and promote recovery.


You will need to be kind, caring and conscientious whilst guaranteeing customer satisfaction at all times.



Convey allocated patients and escorts to and from home address, to and from hospital or other treatment centres and between hospitals, other treatment centres or care facilities in a professional and caring manner, which creates customer satisfaction.


To ensure that at all times patient safety remains paramount and that safe systems of work are adhered to regarding stretchers, carry chairs, wheelchairs, clamps, seat belts etc.


To complete all paperwork in respect of patient transfer accurately and legibly and return it to base at the end of a shift


Ensure the patients home is secured if left unattended and maintain the security of, when entrusted with responsibility for, valuables including money, and personal belongings whilst the patients is in your care.


Preparing and driving vehicle, providing a daily VDI report for the vehicle you drive or ensuring that where appropriate your crewmember has done so before commencing a shift.


Carry out risk assessments to assess hazards, then implement safe systems of work and reduce risks to yourself, patients and other persons involved.


To ensure that appropriate Lifting and handling techniques are applied as per training when moving patients under non-emergency conditions, using appropriate equipment where necessary. This may include being part of a two person crew where manual handling lifting is required or supporting other staff when transporting bariatric patients



General Duties:

Enhance own performance through continuously developing own knowledge, skills and behaviours to meet the current and future requirements of the job and respond to the learning needs of MET-Medical.


Act within acceptable parameters as an employee/ Manager for MET-Medical, having regard to the applicable ‘Code of Conduct’ for your role and ensuring own practice is in accordance with MET-Medical policies.
Maintain own CPD and contribute to own personal development by participating in appraisal with line manager, developing a PDP, and actively participating in agreed learning activities and evaluating effectiveness of learning in relation to role.
Regularly review own practices and makes changes in accordance with current and/or best practice, makes suggestions for improved practice and identifies where other activities affect own practice
To contribute positively to the effectiveness and efficiency of the teams in which he/she works.
To contribute to a healthy, safe and secure working environment by adhering to health and safety regulations, MET-Medical policies, procedures and guidance. Take necessary action in relation to risks in the workplace including supporting others to manage risks and reporting incidents as necessary.
To act in ways that support equality and diversity and the rights of individuals, ensuring own practice is in accordance with MET Medical policies. Identify and take action when own or others’ action undermines equality and diversity.
To raise concerns around risk, malpractice or wrongdoing at work, which may affect patients, staff or the organisation, at the earliest reasonable opportunity.


Essential / Experience:

  • Hold a valid EU Driving License for a minimum of 12 months (No more than 3 endorsement points)
  • C1 Category entitlement (Or have provisional with the aim to gain within 4 weeks of starting)
  • Evidence of Continual Professional Development
  • Excellent interpersonal skills with ability to communicate effectively at all levels
  • Educated to a minimum of A Level
  • Minimum of GCSE – Maths & English Grade C or above

    Knowledge / Skills / Abilities

    • Ability to carry out manual handling including the lifting of patients and equipment.
    • Good knowledge of current operational procedures and clinical practices
    • Good verbal, listening and written communication skills
    • Ability to accurately complete paperwork to exacting standards
    • Able to communicate across wide demographic boundaries in an appropriate manner
    • Displays good interpersonal skills
    • Demonstrate the ability and commitment to providing high quality patient care, appropriate to patient needs
    • Able to operate all appropriate information systems in an efficient and effective manner relevant to this post
    • Respects and applies patient confidentiality at all times
    • Displays good diplomatic skills, is tactful and discreet.
    • Good organisational skills, is able to identify priority pathways and act effectively under pressure
    • Able to produce accurate records in accordance with MET-Medical policy.
    • Is self motivated with ability to work within occupational guidelines
    • Displays excellent attention to detail
    • Maintains a flexible and proactive approach to work
    • Demonstrate a commitment to team working
    • A good standard of physical fitness to facilitate lifting, bending and carrying in the process of transporting patient



    Equality and Diversity

    MET-Medical are committed to providing equal opportunities in employment and to avoiding unlawful discrimination in employment. In endeavouring to become an equal opportunity employer we intend that no job applicant or employee shall receive less favourable treatment because of their gender, marital or civil partnership status, sexual orientation, colour, race, ethnic origin, religion, disability or age; not be disadvantaged by any other conditions or requirements which are irrelevant.


    There will be equal opportunities in the recruitment, training and development and promotion of employees. MET-Medical strives to ensure that the work environment is free of harassment and bullying and that everyone is treated with dignity and respect is an important aspect of ensuring equal opportunities in employment.


    Data Protection Act

    All staff must comply with the Data Protection Act and must not disclose personal information regarding patients or other employees to unauthorised personnel. Staff must ensure that patient documents are secure (this includes handwritten or printed job sheets) and are not accessible to other parties

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